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FAQs

1. Why choose the Your Canadian Pharmacy?

It isn’t about location. It’s about the balance of traditional and modern values that we bring to healthcare. Trusting us is like having a family friend guide you through your health journey.

2. Do you deliver internationally?

Yes, we’ve teamed up with some trusty delivery companies. So, wherever you’re at, we got your health stuff covered.

3. How long does delivery usually take?

Usually, 7–14 days when folks are working. If it’s going out of the country, think more like 10–25 of those work days.

4. How can I track my order?

Once it’s out the door, you’ll get a mail with a number and a link for tracking. Lets you follow your package’s trip, kind of like how we track every stuff that goes in it.

5. Can I return my order if I’m unsatisfied?

Absolutely. Got a thing that’s still sealed and never touched? Send it back in a month and we’ll give you all your money back. Read more about returns and refunds.

6. What forms of payment do you accept?

We accept all major credit cards and e-check.

7. How do you ensure the privacy of my data?

Your trust is invaluable. We use end-to-end encryption and never share your information with third parties.

8. What if a product is out of stock?

We’ll notify you when a product is restocked. Alternatively, our team can help suggest a suitable substitute.

9. Is there a limit to the quantity I can order?

For most products, there’s no limit. However, some specialty items might have a restriction due to high demand or limited stock.

10. Can I set up a recurring order for my monthly medications?

Yes, you can. This ensures you never miss out on essential medications. Plus, there might be some surprise goodies now and then!

11. I’m not familiar with the product. Where can I get more information?

Each thing we sell has a good long write-up. Need extra help? Our help folks are all ears and ready to step in.

12. How can I be sure that the medication is safe for me?

You gotta always hit up your doc or nurse to see if it’s alright and the dose is good, specially if you’re on other pills too.

13. How are your prices determined?

Our pricing reflects our commitment to quality, the value of expertise, and ensuring accessibility. We continuously review and adjust to remain fair and competitive.

14. Do you offer discounts or promotional offers?

Absolutely! We often have promotions. Make sure to subscribe to our newsletter to stay updated.

15. I received a damaged product. What should I do?

Please contact our customer support immediately. They’ll guide you on the return process and ensure you get a replacement promptly.